Eligibility for Return/Replacement

• Kindly email us at sales@akshatautomation.com or call +91-9137630286.
• In case of a damaged product, short or wrong material received, Kindly report the incident within 24 hours of the material delivered to you with an image of the damaged product along with the packaging pictures.
• All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. (Only after approval).
• Products sold as combo can't be returned individually.
• Customized product and product damage while handling will not be replaced.
• Warehouse address: BD - 2 & 3, Rajlaxmi Commercial Complex, Kalher Village, Bhiwandi — 421302.
• In case, after receiving the product if we found any discrepancy by our Quality inspection team, we will re-ship product to the customer and in that case, customer will have to bear the courier charges for re-shipment in order to receive the product. No courier charges for sending the product will be reimbursed.
• Refund will be made in case replacement is not possible.
• Orders paid by any mode of Payment will be credited back to bank account within 10 working days of the returns process being completed.
• In all cases the decision of Akshat Enterprises will be final and binding on you.

Note:

For a few specific product categories, replacement or no return will be applicable as indicated on the product page. Please refer to product descriptions for clarification.